Privacy Policy


1.1 The importance of this privacy policy

Tans, represented by NV Willy Tans, established at Havermarkt 45, 3500 Hasselt and having its registered office at Leuvensesteenweg 1188, 1200 Sint-Lambrechts-Woluwe (hereinafter referred to as "Tans") attaches great value and importance to your privacy and the secure processing of your personal data when using the website. We wish to protect the data of our customers and suppliers against loss, leaks, errors, unauthorised access and any unlawful processing.

We will therefore only process your personal data in accordance with the European Regulation of 27 April on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as: "GDPR") as well as national implementing measures.

Through this Privacy Policy, Tans wishes to inform you, as a data subject within the meaning of the GDPR, and as a user of the website, about the data processing operations and among other things, to adequately inform you about your rights as a data subject.

Wherever necessary, we will request you, as a data subject, to provide informed, free, unambiguous and specific consent to carry out certain processing operations.

It is possible that there may be adjustments or changes to our privacy policy in the future. These will be made clear in our Privacy Policy. It is therefore up to you to consult this document on a regular basis. Any substantial change will always be clearly communicated and if necessary, a fresh request shall be made for your consent.

1.2 Who processes personal data?


In the context of this Privacy Policy, Tans should be considered the data controller. You can always reach us with the help of the contact details below:

SA Telim
Leuvensesteenweg 1188
1200 Sint-Lambrechts-Woluwe

Tans determines the purposes and means of processing your personal data either itself or in cooperation with others.


Tans often engages third-party service providers to process personal data, and such service providers are provided with clear instructions in this connection, and may only process your personal data in accordance with Tans' instructions and the GDPR.

Details of these processors can always be notified to you upon request.

1.3 What personal data?

Tans undertakes to comply with the general legal principles relating to the processing of personal data when processing personal data. In particular, in application of the principle of minimum data processing, Tans will only process such data as are strictly necessary for the purposes, as defined in this privacy policy.

A list of categories of personal data that may be processed through your use may be found here:

  • When requesting information relating to a particular project: identification data;
  • When fixing an appointment at the Tans office, at a relocation, or at a show house via reference to the contact form on the "Contact" page of or other project or portal sites: identification data and personal data that you provide in your message;
  • When subscribing to our newsletter: e-mail address and data that are further added in the message, such as name, phone number and address.
  • When monitoring your use of the website: please visit our "Cookies" section for this.
  • After referral via a portal site: identification data (these data are not retained unless requested, nor are they used for marketing purposes)
  • In case of contact in connection with notifications, suggestions or complaints: contact details and information on the subject concerned
  • Information and data of applicants who respond to vacancies or apply spontaneously will be retained for a maximum of 5 years
  • Data of customers and suppliers shall be processed to follow up accounting records

1.4 For what purposes?

    Tans processes your personal data to provide you, as a user of the website, with a safe, optimal and personalised user experience. Tans processes your personal data in order to provide the functionalities of the website correctly and intuitively and, where necessary, to respond appropriately to your requests.

    The CiDe processing of data that you provide by using the website is done exclusively for the following well-defined purposes:

    • Enabling us to provide the requested information relating to a particular project;
    • Enabling the user to fix an appointment to view a show house;
    • Enabling us to contact you in response to your specific request made by using the contact form or via e-mail;
    • Enabling the user to subscribe to our newsletter;
    • Providing and improving our website;
    • The detection of and protection against fraud, error and/or criminal behaviour;
    • Connecting, diagnosing and, if necessary, individualising your use of the website.
    • Contacting and following up suppliers, customers and new employees, etc. (accounting, marketing, development, procurement or other departments).

    The user often provides the personal data to Tans itself and can therefore exercise a certain control over its accuracy and minimisation. In case certain data are incorrect or incomplete, Tans may decide to suspend certain functionalities pending completion or correction.

    1.5 Cookies?

    What is a cookie?

    We make use of cookies on this website. A cookie is a small, simple file that is sent along with pages of this website [and/or Flash applications] and is stored by your browser on your computer's hard drive. The information stored in the cookie can be sent back to our servers during a subsequent visit to our site.

    Use of permanent cookies

    Permanent cookies allow us to recognise you when you revisit our website. This allows the website to be specifically adapted to your preferences. If you previously gave permission for the placement of cookies, we can remember this by using a cookie. This way, you do not have to constantly repeat your preferences, which saves you time and makes your visit to our website a more pleasant experience. You may delete permanent cookies via your browser settings.

    Use of session cookies

    With the help of a session cookie, we can see which parts of the website you have viewed during this visit. This enables us to adjust our services as closely as possible with our visitors surfing behaviour. These cookies are automatically deleted as soon as you close your web browser.

    Tracking cookies from us

    With your permission, we place a cookie on your device, which can be retrieved as soon as you visit a website from our network. This enables us to find out that you have also visited the other website(s) from our network, besides our own website. The profile thus built up is not linked to your name, address, e-mail address etc., but only serves to tailor advertisements to your profile so that they are as relevant to you as possible.

    Tracking cookies from our advertisers

    With your permission, our advertisers place "tracking cookies" on your device. They use these cookies to build up a profile of your online browsing behaviour, by tracking the pages from their network that you visit. This profile is partially constructed based on similar information that they receive from your visit to other websites in their network. This profile is not linked to your name, address, e-mail address etc., as they are known to us, but only serves to align advertisements with your profile, so that they are as relevant to you as possible.

    Google Analytics

    Through our website, a cookie is set by the US company Google, as part of the "Analytics" service. We use this service to retain information and to receive reports about how visitors use the website. Google may provide this information to third parties if Google is legally required to do so or insofar as third parties process this information on behalf of Google. We have no control over this process. We have/have not permitted Google to use the data analytics information for other Google services.

    The information that Google collects is anonymised to the extent possible. We explicitly state that we have not provided your IP address during this process. The information is transmitted to Google, and is stored by it on servers in the United States. Google claims to adhere to the Safe Harbor principles and is affiliated with the Safe Harbor program of the US Department of Commerce. This means that there is an appropriate protection level for processing any personal data.

    Social media

    Our website contains buttons to promote ("like") or share ("tweet") web pages on social networks such as Facebook and Twitter. These buttons work via bits of code that originate from Facebook or Twitter, respectively. Cookies are placed using this code. We do not have any control over this. Please read the privacy policy of Facebook and Twitter respectively (which may change regularly) to read what they do with your (personal) data processed by them via these cookies.

    The information they collect is anonymised to the maximum extent possible. The information is transferred to and saved on servers in the United States by Twitter, Facebook, Google+ and LinkedIn. LinkedIn, Twitter, Facebook and Google+ state that they adhere to the Safe Harbor principles, and are associated with the Safe Harbor program of the US Department of Commerce. This means that there is an appropriate protection level for processing any personal data.

    Personal data

    Right to access and correct or delete your data
    You have the right to request access to your data, as well as the correction or deletion of the same. See our contact page for further details. We might ask you to adequately identify yourself in order to prevent misuse. If this relates to accessing personal data linked to a cookie, please send a copy of the related cookie. You will find this in your browser settings.

    Cookie settings

    More information on enabling, disabling and deleting cookies can be found in the instructions and/or via the Help function of your browser.


    2.1 Guarantee of compliance with principles specific to the processing of personal data

    Tans only processes your personal data:

    2.2 Right of inspection

    Any data subject who sufficiently proves his or her identity has the right to obtain confirmation from Tans as to whether or not personal data relating to him or her are processed and, if so, to inspect the personal data.

    2.3 Right to restriction of processing / right of objection

    As a User, you have the right to obtain a restriction of processing from Tans if any of the following applies:
    You dispute the accuracy of the personal data;
    Tans' processing appears to be unlawful and you do not wish the personal data to be deleted;
    Tans no longer needs your personal data for the purposes of processing, but you still need them for the establishment, exercise or defence of a legal claim;
    Tans must assess the presence of the grounds for erasure of the personal data and during this period.
    You also have the right to object to the processing of your personal data at any time on account of reasons relating to your specific situation. Tans shall thereafter cease processing your personal data unless Tans can invoke compelling legitimate grounds for processing your personal data which outweigh your right to object.
    In addition, you have the right not to be subject to a decision based solely on automated processing if this has legal consequences or if such decision could significantly affect you.
    Finally, you have the right to object at any time to the processing of personal data for direct marketing purposes.
    If you wish to exercise your right to object/restriction of processing, Tans shall do so within one (1) month of receiving the request. The request is made via registered mail or by sending an e-mail to:

    2.4 Right of data portability

    You have the right to obtain the personal data provided to Tans in a structured, common and machine-readable form. In addition, you have the right to transfer these personal data to another controller if the processing of your personal data rests solely on your consent.

    If you wish to exercise your right to data portability, Tans will act on the same within one (1) month of receiving the request. The request shall be made by registered letter or by sending an e-mail to:

    2.5 Right to be forgotten

    Whenever you have duly made a request to Tans to rectify, erase or further restrict the processing of your personal data, Tans shall notify every recipient of such personal data, unless this proves impossible or involves an unreasonable effort. You may also receive information about these recipients at any time.

    2.6 Right to withdraw your consent / right to complain

    You always have the right to withdraw your consent. The withdrawal of consent shall not affect the lawfulness of the processing based on the consent before its revocation. In addition, you have the right to lodge a complaint with the competent supervisory authorities, with regard to the processing of your personal data by Tans.

    If you wish to exercise your right of inspection, Tans shall act on the same within one (1) month of receiving the request. The request shall be made by registered letter or by sending an e-mail to:

    2.7 Right to information / right to transparency

    When exercising your rights, Tans shall always comply with the GDPR and shall therefore provide all information required under the GDPR, in a concise, transparent, understandable and easily accessible form and in simple language.

    The deadlines for responding to your requests may be extended under exceptional circumstances, which shall include the complexity/multitude of your requests. To this end, Tans shall notify you of such extension together with the reasons for the same, within one (1) month of receiving your request.


    Tans recognises that the security of personal data is an essential element of data protection.

    Consequently, Tans takes appropriate technical and organisational measures to protect your personal data from unauthorised processing or unauthorised access in order to prevent misuse.

    Tans may transfer data to servers outside the EEA or to undertakings affiliated to Tans. Tans will always do so in accordance with the terms of this Privacy Policy and will seek your consent wherever necessary.